How can we help?

Personal

What games work best for me?

Cloudwhale offers two types of games: Vision and Buttons.

Vision games are built for people that rely on eye-tracking to control their hardware.

Buttons games are built for people that rely on switches* to control their hardware. These games use a custom set-up, which allows you to set elements such as which buttons to use, and at which speed the games play.

*Switches are any manual form of input that a person can interact with, such as; joysticks, keyboards, mouses, touch-screen, or custom switches built into a wheelchair.

Why do you collect my data?

Developing for disabilities is developing for uncertainty. There are a lot of factors that come with disabilities that can affect your ability to play games. We gather data because we want to figure out what we have to design for, and why.

Please note that we do not track any medical information. More information on what we gather, and why, can be found in our Privacy Policy.

Where can I sign up for testing?

You can sign up for testing through store.cloudwhale.nl. All games that we’ll be testing will show up here.

Can I share my account?

You are not allowed to share your account with others. By sharing your account, you risk others gaining access to all of your personal information and preferences.

In what languages are you accessible?

All of our games are accessible English.

Billing

When do I get billed?

When you purchase a game, you will be guided through a payment portal. This payment portal will take care of the payment process, billing you at the moment the payment is confirmed.

How do I request a refund?

We understand that sometimes, a product simply isn’t what you expected. If you’ve purchased a game that you would like to have refunded, please notify us within 14 days of purchase through info@cloudwhale.nl

Button

What kind of games do you offer?

Cloudwhale Buttons offers games made for people that use buttons to control their (assistive) device. For more information on the kind of games that we offer, please visit store.cloudwhale.nl

Does my disability stop me from playing?

Wondering if our products work with your disability? If you’re not sure, feel free to contact us at info@cloudwhale.nl.

Vision

What kind of games do you offer?

Cloudwhale Vision offers games made for people that use eye-tracking to control their (assistive) device. For more information on the kind of games that we offer, please visit store.cloudwhale.nl

Does my disability stop me from playing?

Wondering if our products work with your disability? If you’re not sure, feel free to contact us at info@cloudwhale.nl.

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